How can I increase my WhatsApp call volume?

Introduce WhatsApp Calling

WhatsApp calling allows users to make voice and video calls over WhatsApp. It was first introduced in 2015 and has become incredibly popular since then. According to a study by Similarweb, WhatsApp makes up 67% of voice calls on Android and iOS globally.

WhatsApp provides end-to-end encryption for calls, ensuring conversations remain private. Calls can be made to individual contacts or groups. Some key features include:

  • High-quality voice calls
  • Video calling
  • Call waiting and call merging
  • Ability to switch from voice to video or vice versa during a call

WhatsApp calling usage has exploded in recent years. As of 2020, over 1.4 billion voice and video calls are made daily on WhatsApp. The convenience, cost-savings, and privacy make it a preferred way for people worldwide to connect.

Check Your Internet Connection

A strong and stable internet connection is crucial for making clear WhatsApp calls with minimal lag or drops. For making calls on WiFi, aim for a minimum of 3 Mbps download speed and 1 Mbps upload speed according to this source. For calls over mobile data, 4G LTE is recommended. If you’re experiencing issues, try the following tips:

– Restart your WiFi router and make sure other devices are not hogging bandwidth during calls. Tether to a mobile hotspot if needed.

– If on mobile data, move closer to a window or go outside to improve signal strength. Disable WiFi so it doesn’t interfere.


– Close any bandwidth-heavy apps running in the background. Pause large downloads/uploads until after your call.

– Consider upgrading your internet plan if speed tests consistently show low bandwidth. Higher speeds ensure a smooth call experience.

Testing your connection speed with online speed tests and taking steps to boost it can go a long way towards improving call quality.

Update to the Latest Version

Keeping WhatsApp updated to the latest version ensures you have access to new features and benefits. WhatsApp frequently releases updates that contain bug fixes, performance improvements, and new capabilities.

The WhatsApp blog announces major updates like adding voice and video calls, new privacy controls, chat themes, and more (WhatsApp Blog). Updating as soon as a new version is available lets you take advantage of these latest features.

You can easily update to the newest version of WhatsApp on your device through your app store. On Android, open the Play Store, go to Updates, and tap Update next to WhatsApp. On iPhone, open the App Store, tap your profile icon, scroll to available updates and tap Update next to WhatsApp.

Setting your device to automatically update apps will ensure you always have the most recent WhatsApp version. Enabling auto-update means you don’t have to manually install each update as it becomes available.

Enable Notifications

Enabling notifications in WhatsApp is crucial for ensuring you never miss an incoming call or message. According to this article, push notifications can improve user engagement and retention by alerting users to new activity. WhatsApp’s notifications allow you to stay on top of conversations by alerting you when you receive a new call or message.

To enable WhatsApp notifications on your device, open WhatsApp and tap the More Options icon (three dots in top right). Then go to Settings > Notifications and toggle on “Notifications.” You can also customize notifications to control things like sound, vibrations, lights, and on-screen previews of messages. Additionally, under “Message notifications,” you can choose whether to always show notifications or only when WhatsApp is closed. With notifications enabled, you’ll never miss an important WhatsApp call again!

Create a WhatsApp Call Link

One way to increase WhatsApp call volume is by creating custom call links that allow people to initiate a WhatsApp call with you directly from their browser. WhatsApp has a feature that generates a URL that can be shared and clicked to start a voice or video call with your specific number.

To create a custom call link in WhatsApp:

  1. Open the WhatsApp app and tap on the “Calls” tab at the bottom.
  2. Tap on “Create Call Link” at the top right.
  3. Select if you want the link to initiate a voice or video call.
  4. Tap “Create Link” and your unique call link will be generated.

You can then share this link through emails, websites, social media bios and anywhere else you want. When someone clicks the link, it will open WhatsApp and start a call directly with you. This provides an easy way for customers, leads and anyone else to connect with you through WhatsApp calling.

Share Your WhatsApp Number

Sharing your WhatsApp number is one of the most effective ways to increase your call volume. By making your number easily accessible, you allow more people to connect with you on the platform.

Here are some ways to share your WhatsApp number with contacts:

  • Add your WhatsApp number to your website, emails, and social media profiles like Facebook, Twitter, and Instagram. You can list it alongside your phone number so people have multiple ways to reach you.
  • Create a clickable WhatsApp link using the wa.me URL shortcut. For example: https://wa.me/1234567890. Share this on your website and profiles.
  • Include your WhatsApp number on business cards, flyers, brochures, and any other printed materials.
  • Add a WhatsApp Call Now button to your website to allow visitors to instantly call you through WhatsApp with one click.
  • Mention your WhatsApp number in videos or announcements so viewers can contact you.

The key is making your WhatsApp number visible across all customer touchpoints both online and offline. This increases discoverability and enables more convenient communication through WhatsApp calling and messaging.

Offer WhatsApp Customer Service

Using WhatsApp for customer support and service can be a great way to increase your WhatsApp call volume. According to statistics published by Tyntec, WhatsApp Business speeds up customer service by 225%. It’s also reported to increase sales by 27% (https://bloggingwizard.com/whatsapp-statistics/). Here are some best practices for offering customer service via WhatsApp:

Set up a separate WhatsApp Business account dedicated to customer service. This allows customers to easily identify your support number.

Create quick reply buttons with common questions or issues to streamline service. You can also set up FAQs this way.

Use greetings and away messages to set expectations on response times. Let customers know when you typically reply.

Set up workflows using bots or automation rules to route inquiries to the right agents.

Train customer service reps on best practices for WhatsApp service, like using emojis, quick voice messages, sharing photos when helpful.

Monitor metrics like first response time, resolution time, CSAT, and more to improve operations.

Follow up with customers after issues are resolved to build loyalty and trust.

Offer callbacks via WhatsApp to avoid customers paying for calls. This also provides more flexible options.

By optimizing your WhatsApp customer service experience, you can provide fast, personal support that keeps customers happy while increasing your inbound call volume.

Run WhatsApp Promotions

One effective way to increase WhatsApp call volume is to run promotions and offers through WhatsApp. This allows you to inform customers directly about deals and limited-time sales.

You can create coupon codes or discounts specifically for WhatsApp users and send them out to your contacts list. For example, you could offer 10% off for anyone who mentions the coupon code “WHATSAPP10” when they call your business. Making customers feel like they are getting exclusive access to deals can incentivize them to engage more through WhatsApp calling.

You could also run contests or giveaways through WhatsApp, requiring users to make a WhatsApp call to enter. This gamifies the experience and gives them a reason to try WhatsApp calling if they haven’t yet. Make sure the prize or incentive is enticing enough to get their attention.

According to SimpleTexting, businesses that text or message customers are 217% more likely to report success. So leveraging WhatsApp’s messaging and calling capabilities to run targeted promotions can be an effective strategy to boost engagement.

Leverage WhatsApp Groups

WhatsApp groups allow businesses to engage customers in group chats around topics like new product releases, FAQs, support issues, and more. According to source, WhatsApp groups can have up to 1,024 members. This makes WhatsApp groups a great way to reach a large number of customers at once.

Here are some tips for leveraging WhatsApp groups effectively:

  • Create separate groups for different topics like orders, shipping, returns, etc. This keeps each chat focused.
  • Designate admins to monitor and manage group conversations.
  • Share FAQs, how-tos, new product launches and promos through group messages.
  • Allow customers to ask questions and get quick responses from your team.
  • Post polls and surveys to get customer feedback.
  • Keep groups active by posting daily or weekly updates.

With strategic use of WhatsApp groups, businesses can foster an ongoing dialogue with customers, provide support efficiently, and create buzz around new products and services.

Track and Analyze Usage

One of the most effective ways to increase your WhatsApp call volume is to track and analyze your current usage. WhatsApp provides built-in analytics that allow you to view metrics on calls and messages directly in the app.

Open the WhatsApp menu and go to Settings > Data and Storage Usage. Here you can see your monthly data usage for calls and messages. WhatsApp also shows your top contacts for calls and messages. Review this data over time to identify trends and opportunities.

Third party tools like ClevGuard also allow you to track WhatsApp activity in more detail. These tools can show call logs with duration, frequency, and timestamps. With comprehensive tracking, you can pinpoint usage peaks and valleys. Look for chances to boost engagement during slow periods.

Analyzing your WhatsApp call and message volume will reveal areas for improvement. You may find certain days of the week or times of day are slower. Or that some contacts or groups generate more activity than others. Use these insights to optimize your approach and increase overall WhatsApp usage.

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