How do I cancel Apple Music without an iPhone?

Apple Music is a music and video streaming service developed by Apple. Users pay a monthly or annual subscription fee to access a library of over 90 million songs as well as exclusive content like new releases and curated playlists (https://www.apple.com/apple-music/). Apple Music subscriptions automatically renew each month or year unless cancelled, with the fee charged to the payment method associated with the user’s Apple ID (https://support.apple.com/guide/apple-music-classical/subscribe-to-apple-music-dev23a848516/web).

This guide will explain how to cancel an Apple Music subscription without access to an iPhone. This is useful for those who no longer want to pay for the service but do not have an iPhone on hand to manage their subscription.

Check Subscription Status

If you no longer have access to your iPhone, you can still check your Apple Music subscription status through other methods. There are two main ways to check your Apple Music subscription status without an iPhone:

Using account settings on iTunes desktop app

The iTunes desktop app for Mac or Windows allows you to view and manage your Apple ID subscriptions. Open the latest version of iTunes on your computer and click on Account > View My Account. This will show your active subscriptions. You can view the renewal date and cancel an automatic renewal from here if needed.

Checking online account management

You can also check your subscriptions by logging into appleid.apple.com. Click on Manage under the Subscriptions section to view details on your Apple Music membership.

Cancel via iTunes Desktop

To cancel your Apple Music subscription through iTunes Desktop, follow these steps:

1. Open the latest version of iTunes on your computer.
2. Click on Account from the menu options at the top of the iTunes window.
3. Select View My Account.
4. Enter your Apple ID and password to login if prompted.
5. Under Settings, click Manage next to your Apple Music subscription.
6. Click Edit.
7. Disable the Auto-renew option.
8. Click Done.
9. Confirm turning off auto-renew by clicking Confirm.

The option to cancel your Apple Music subscription can be found under Account > View My Account in iTunes. Disabling auto-renew will cancel your subscription at the end of the current billing cycle.

Cancel via Web Browser

You can cancel your Apple Music subscription directly through the web browser by visiting appleid.apple.com. Here are the steps:

1. Go to appleid.apple.com and sign in with your Apple ID.

2. Click on “Subscriptions” in the sidebar.

3. Under “Active Subscriptions”, find Apple Music and click on “Cancel Subscription”.

4. Follow the on-screen instructions to confirm the cancellation.

5. Your subscription will be cancelled at the end of your current billing period. You can continue using Apple Music until then.

Cancelling via the web browser is straightforward and prevents any auto-renewal charges. Just be sure to double check that the cancellation went through by verifying your subscription status on the site.

Cancel via Apple Support

If you don’t have access to iTunes or a web browser, you can contact Apple Support to cancel your Apple Music subscription. Apple offers support via phone and online chat.

To cancel over the phone, call Apple Support at 1-800-275-2273. Explain to the representative that you want to cancel your Apple Music subscription. They will ask for your Apple ID and password to verify your identity. Once verified, they can cancel the subscription on your behalf.

To cancel via chat, visit https://getsupport.apple.com/ and click ‘Start a Chat’. A chat representative will assist you with canceling your Apple Music subscription. They will go through a similar identity verification process before canceling the subscription.

In both cases, the Apple Support representative will immediately cancel your subscription and stop any future renewal charges. You’ll receive a confirmation email about the cancellation within 24 hours.

Turn Off Renewal

If you don’t want to immediately cancel your Apple Music subscription, but want to prevent it from automatically renewing, you can turn off automatic renewal. Here’s how:

On your iPhone, iPad, or iPod touch, open the Settings app and tap your name at the top. Then tap Subscriptions. Find your Apple Music subscription and tap on it. Finally, toggle the renewal switch to the off position.

On your Mac, open the App Store app and click on your profile icon in the bottom left. Click View Information and sign in with your Apple ID if prompted. Under Subscriptions, find your Apple Music subscription and click Edit. Then uncheck the box next to Automatic Renewal.

If you turn off automatic renewal, your subscription will cancel at the end of the current billing cycle. You’ll continue to have access until then. This gives you more flexibility if you want to take a break or switch plans instead of an immediate cancellation.

For help managing subscriptions, you can contact Apple Support.

Confirm Cancellation

Once you have gone through the cancellation process, it’s important to check your subscription status afterwards to confirm that Apple Music was successfully cancelled. Since Apple does not always provide an immediate confirmation notice when cancelling, you’ll need to proactively verify the cancellation.

To check your subscription status, open the Settings app on your iPhone or iPad, and tap your name at the top. Then tap ‘Subscriptions’ and look for Apple Music. If the cancellation was successful, you should see a message indicating the service is expiring and the renewal is now turned off. According to Apple Support, if you still see the ‘Cancel Subscription’ button, that means the service is still active and wasn’t cancelled yet [1].

Additionally, you can visit music.apple.com and check under Account > View My Account. If Apple Music no longer appears under your active subscriptions, that’s another confirmation your cancellation went through. However, be aware that it may take up to 24 hours for the cancellation to fully take effect across Apple’s systems [2].

If you confirmed the cancellation was successful but never received a notice from Apple, you are not alone. Many users report not getting any confirmation emails or messages from Apple post-cancellation [3]. So the only way to truly verify is by checking your subscription status directly.

Refund Eligibility

After canceling your Apple Music subscription, you may be eligible for a refund on your most recent monthly or annual payment to Apple. Refund eligibility depends on when you cancel and when your most recent payment posted:

• If you cancel within 14 days of your payment, you can request a full refund.
• If you cancel 15-30 days after payment, you may receive a partial refund.
• If you cancel more than 30 days after payment, you are no longer eligible for a refund.

To request a refund from Apple:

1. Go to reportaproblem.apple.com and log in with your Apple ID.
2. Click “I’d like to…” and select “Request a refund.”
3. Choose your Apple Music subscription as the item to refund.
4. Select a reason code for the refund request.
5. Follow the on-screen prompts to submit your request.

Apple will review your request and issue an Apple Store credit if eligible. Refunds are typically issued within 1-2 billing cycles.

Alternative Options

If you decide that Apple Music no longer meets your needs, there are several alternative music streaming services to consider. Some of the top Apple Music alternatives are Spotify, Tidal, Pandora, and YouTube Music.

According to AlternativeTo, some of the key advantages of Spotify over Apple Music are:

• More discoverability and customization
• Better track recommendations
• Free version available
• Available on more devices

However, Apple Music offers better sound quality, music downloads, hand-curated playlists, and is more integrated into the Apple ecosystem. It also includes music videos and original content.

Other services like Tidal and Pandora offer similar access to millions of songs, personalized recommendations, and unique content. But they lack the music downloads and tight iOS integration of Apple Music.

Overall, alternatives to Apple Music offer comparable features with a few key differences that may appeal more to certain users. But Apple Music remains a strong option for those already embedded within Apple’s ecosystem.

Conclusion

Cancelling your Apple Music subscription is straightforward as long as you know the proper method based on how you initially subscribed. The key steps are checking your current subscription status in your Account Settings, then turning off automatic renewal, and submitting your cancellation request via iTunes desktop, a web browser, Apple Support, or an iPhone/iPad.

Remember that you can still enjoy what’s left of your current subscription period and access the full Apple Music catalog until your next billing date has passed. Your personal music library in iCloud will also be preserved. As an alternative, you can pause your subscription temporarily if you think you may want to reactivate it in future.